Please use jpeg or pdf photo files which are at least 1 MB to ensure high quality when printing.

We use specialist software to enlarge and enhance photos and it’s very effective, however if you’re using a photo taken on a phone, and you have the option, please use the largest file size possible.

If your photo is less than 1MB we will still make the puzzle for you as we believe that you have chosen that photo for a reason.  We recognise that while it might not be a perfect photo, it still has sentimental value and that’s why you have ordered the puzzle.  Having said that, if the file is particularly small and we feel your puzzle is too compromised we will get in touch to discuss options.